FAQ

If you're taking the right dosage you will start seeing results in 3- 7 days.

Go to www.usps.com and track your order to see it its in transit. On the usps website, under receive, click on intercept a package. Once the screen opens up, type in your tracking number. A new page will open for you to change address.

Orders are usually shipped within 24-48 hours of making your payment. Depending on which shipping method you choose here a few shipping notes *Standard Shipping 5-7 Days *Priority Shipping 2-3Days *Express Shipping 1-2 Days

Due to the nature of our products we do not accept returns or refunds.

Please note that order numbers are automatically generated to you after placing order and DOES NOT indicate your payment is made or you will receive shipment. You received an order number after placing your order because you will need that number before making a payment and any reference to your order thereafter. Anytime you make a payment please include the order/reference number.

Orders are shipped ONLY after payment is made. No order will be shipped without payment being received. Please read 'Payment' Page for instructions on how to pay.

Once tracking shows package has been delivered, there is nothing else we can do. You will have to file a claim with the carrier. We are not responsible for packages after delivery so please ensure your address is correct and you have someone at home (that you trust) to accept your package when it arrives. If you have a history of packages being stolen where you live please request to have package on hold at the post office so you can pick up.

Please click on the payment option tab (located on top page of our website) for instructions on how to make a payment click on Payment Options . Please choose one of the payment options (whichever payment you are comfortable with) to make payment. Payment option can also be found at bottom of your confirmation email. Please note that all payment are made offsite and not on our website after placing order. Please follow payment options to ensure accuracy with payment.

Please note WE NO LONGER ACCEPT PAYMENTS ON WEBSITE. CLICK ON PAYMENT OPTIONS ON OUR WEBSITE FOR INSTRUCTIONS ON HOW TO SEND A PAYMENT.

Shipping confirmation will be proof that payment was received and order shipped. Apple Pay confirmation are sent after payment is received. Please call customer support if you do not receiving shipping confirmation within 24-48 hours of sending payment (during our working hours ) MONDAY -FRIDAY 11am- 5pm. Excluding major holidays

Order numbers are automatically generated and send to your email seconds after placing order. Please check you email for find order number which begins with an R.. and 9 numbers. Please check your inbox or junk folder. If email was not received please place another order to have a new one generated to you as you are the only person emailed. Also ensure accuracy of email when typing.

Orders are usually shipped within 24-48 hours of making your payment. Depending on which shipping method you choose here a few shipping notes *Regular Shipping 3-7 Days *Priority Shipping 2-3Days *Express Shipping 1-2 Days Allow 3-7 buisness days ( excluding weekends) for order processing

We do not 100% guarantee to customers that all appetite stimulants or weight gain work for all. This product works for a lot of people but not everyone. Taking it is at customers own risk.

Please note orders can not be cancelled and refunded after payment has been received.

All orders are shipped via USPS ( United States Postal Service). Please use tracking number emailed to you at www.usps.com to track package

Tracking numbers are emailed to every customer using email provided when order is placed. Please check your inbox and junk folders. You can track order at www.usps.com

Please check your order right away after receiving it (within 24 hours). If there is any missing items, contact the store immediately. Please email us pictures of whatever you received and shipping label to : shopnutrigainz@gmail.com please be sure to include full picture of label containing tracking number (also known. as shipping label) . WE CAN ONLY APPROVE TO RESHIP REPLACEMENT WHEN MISSING ITEM IS REPORTED WITHIN 24 HOURS OF PACKAGE BEING RECEIVED. Once verified we will ship a replacement to you. If the error is not on our part, you will have to file a claim at the www.usps.com within 30 days of receiving item. Once claim is approved they will mail you a check for missing items. Please note that you cannot use the item you want to return thus it VOIDS the return process.

Please note that all packages are insured with the USPS (United States Postal Service). If your order arrived damaged, don't panic. Go to www.usps.com under the help link please click on file a claim. You do not need to enter insurance amount as your tracking number provided insurance info. Please fill out form and send pictures. Usps will usually mail you a check for the damaged item. Claim must be reported within two weeks of receiving order. If you wait for 30 days it will be declined.

Please note we do not have a return policy whatsoever

We can be extremely busy during the holiday season expercially during Easter, Thanksgiving and Christmas holidays so please be patient with us during those periods. All orders will be processed as we have plenty of items in stock. During the holidays the carriers including post office also have lots of packages which sometimes delays our shipments and supplies. If you order is delayed please be patience with us. We ask that you give us 7 days in advance to ensure packages are all shipped.

Please senus immediately after noticing incorrect address. If order has already been shipped please go to www.usps.com under track or mange click on intercept package to change address

Please note Nutri Gainz does not guarantee any refund to orders not receive on time by the post office.

Email us your correct adddress & a new order will be shipped

There are no refunds or cancellations

No, there are absolutely no refunds or cancellatuins.